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Tag: word document
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Very strange problem at a Sunshine Coast Business IT client where quotes “ and apostrophes ‘ would not display until the client pressed another key. Then this key and the quote or apostrophe would appear on the screen.
I did some further testing and the tilde ~ and the hat (is that what it is called?) ^ also didn’t appear when pressed until another key was pressed. The problem continues to appear even if another keyboard is installed. So the setting had to be inside the Windows 7 Settings.
Checking in the keyboard settings it was apparent that the system was set to United States-International for it’s keyboard layout. In Australia we use standard US keyboards so I changed it back to US and removed the United States-International keyboard just for good measure.
After pressing OK, I tested it on a Word Document and the issue still remained. However after a reboot the system went back to normal and the client could use apostrophes and quotation marks mand get on with their job. I’m not sure why the system had changed to International keyboard layout- whether windows did it or the user did inadvertently I cannot be sure. It is an easy solution though thankfully.
This is an interesting one. Word documents in Microsoft Word 2007 appear fine on the screen but when you go to print the document it comes out as garbled text where each character on a line is printed over the top of the first character. These overlapping characters make for a totally unreadable document and is very frustrating to the end user. Here is an example of how the text looks when it is printed.
Not very user friendly is it? The text appears to be hieroglyphics. Sometimes the screen updates quickly to show the characters like this on the screen when it is printing.
Well the solution to this problem is simple if you know where to look.
1) Press the “Office” button in the top left.
2) Click “Word Options” at the bottom
3) Click the “Advanced” button on the left
4) Scroll down to the “Print” section
5) Untick “Print in Background”
6) Click “OK”
Now open your word document and you should be able to print without the garbled hieroglyphic text appearing and you can get on with your work day!
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