IT Blog

Welcome to our IT Blog.

Below you will find technical articles related to the work we do. As we find solutions to issues our customers face, we post some of them here to help the global community!

What are the technologies I can use to ensure my staff can work remotely?

Since the COVID-19 pandemic began in 2020, working from home has become the new normal as many employers and employees have dealt with social distancing, lockdowns and the closure of corporate offices. Advances in technology and computer technology has made this transition relatively smooth, with people able to create a fully connected home office using a

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Windows 10 Bluescreening when printing to a Kyocera, Ricoh or Dymo printer?

Have you experienced your computer bluescreening when printing to a Kyocera, Ricoh or Dymo printer? Over the past week we have had many clients experiencing the infamous Bluescreen of Death (BSOD) when they have attempted to print, and this is a known issue with a Windows Update that was rolled out last week to Windows

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You Can Never Have Too Many Backups

We hear it all the time, “My computer won’t start, saying disk not found”, “I opened an email and now I can’t open my files”, “My external hard drive where I keep all my photos isn’t detecting”. And our first question to any of these is “Do you have any backups?” There are so many

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How to Help Protect against File Encryption Malware – Cryptolocker and other variants – Australia Post, AGL and other email scams. My files have the extension – .enc or .encrypted

By now you have probably heard of the CryptoLocker malware, by firsthand accounts or even on the news.  This is very prevalent on the Sunshine Coast and has affected many local businesses. It is part of a nasty class of software known as ransomware, malware that adversely affects a victim’s computer, and demands a ransom

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Outlook: Send/receive error (0x800CCC13) after upgrading to Windows 10. ‘Cannot connect to the network. Verify your network connection or modem.’

Over the last few weeks, we have seen Windows 10 begin to roll out to computers across the world.  As people have begun to take advantage of the free upgrade offered to them, some of our clients have come to us with a peculiar error that prevented Microsoft Outlook from being able to send email

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