Tag: iPhone

Hosted EmailExchange is a Corporate Email and Communication solution created by Microsoft that offers many benefits over traditional “POP” email accounts.

Contacts, Emails, Calendar and Reminders can all be automatically synced to mobile devices such as phones and tablets. It works perfectly with Microsoft Outlook, as Outlook was designed to work with Exchange in a corporate environment.

Imagine seeing the same email folders on every device wherever you go. Not only your inbox but all the subfolders too. You don’t have to plug your devices in to sync them either. It is all done via push technology through the internet via wi-fi or 3g.  Send an email on your iPad and it will be in your Sent Items in your Outlook back at work.

The solution works with Outlook 2003/2007 and 2010 and almost all popular mobile devices including Android, iPhone and iPad.

Another benefit is that Calendars and Contacts can be shared between people in an organization. For example, a Secretary could take a call at the office and after viewing a Manager’s calendar from their own Outlook, they could enter an appointment into an available time on his/her calendar and have a reminder appear on the Manager’s mobile phone a few minutes later.

A shared contacts folder can also be created for all company contacts. This prevents the need for an extra CRM solution in small businesses. With shared contacts, if a staff member in the company updates a contact with some new details, it updates for everyone.

Until recently exchange solutions were usually reserved for companies that had the resources to install and manage an a on-premises server that runs Microsoft Exchange. For small businesses this would mean installing an SBS 2003, SBS 2008 or SBS 2011 server at the company’s office. The mobile devices then communicate back to the main office through the internet to keep in sync. This is the perfect solution where a file server or database server is also required on-site. Typically OJ Networks installs servers for companies of around 10 users or more. Depending on your company’s needs, you may not need an on-premises server and could consider a hosted exchange solution.

A ‘Hosted’ Exchange Solution simply means that instead of having an email server on your premises to provide this functionality, you host your emails on a Microsoft server on the Internet (cloud). The server doesn’t store files but only the email solution. You get almost all of the benefits of an on-premises solution (except public folders).

OJ Networks are resellers of Hosted Microsoft Exchange Solutions which start at only $7.10 per mailbox per month for 25gb of storage per mailbox. Speak to us today to get a quote for converting your small business over to hosted exchange. Your business will surely benefit from being so in sync.

Iphone CableWhen you go to My Computer you usually see your iPhone as a camera. This allows you to browse the camera part of the phone and download or copy the images you want to your PC . When this happens a PC usually asks you in a dialogue box what you want to do with the pictures – eg. open with an image editing program or copy off and save images to your pc.

Well – sometimes the issue or problem arises where your iPhone doesn’t appear at all in “My Computer” and the dialogue for copying the pictures does not appear either. It is as if the phone part of the iPhone is no longer detected.  This means the photos can not be accessed and downloaded.

Fortunately this is an easy fix.

[message_box title=”” color=”red”]The trouble stems from having a photo that was not taken by the iPhone camera or by an app on the phone. [/message_box]

In this case the phone had an image that was downloaded from a website in the Camera Roll. By deleting this image and plugging the iPhone out and in again, the iPhone appeared again as a camera in the computer.

A customer had an iPhone that was connected via activesync to a Microsoft Exchange 2007 server. Syncing worked perfectly however when entering an appointment into his iPhone it appeared as an hour earlier in his Outlook calendar.  For example he entered an appointment for 2pm and it appeared as 1pm in his Outlook.iPhone Time Zone Support

What turned out to be causing this issue was that the phone was set to a time zone that had daylight savings where the exchange server was set to a timezone that didn’t.

In this case the iPhone was set to “Sydney” – which has daylight savings when the exchange server and outlook were set to “Brisbane” which has no daylight savings.

Making sure these two settings are the same solves the issue and the two calendars come back into sync correctly.