Do I really need IT support for my business? I have someone working for me who helps with that.

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Almost every business has a person in-house who is the “go-to” person to solve IT issues. You may even be that person in your business?  What OJ Networks often seen though is that if the issue is a complex one or if there more than just a couple of staff to support, then this person spends a lot of time trying to solve these issues, at the expense of the work they are paid to complete.

In cases like this, two of your staff are now not working on core tasks. This can also cause unwanted stress as they try to catch up on their paid work. Make no mistake – having an IT savvy person in-house can be fantastic for solving small issues, but if they need help with something that is over their skill level, then having a trustworthy IT professional to call makes sense. IT Professionals have either seen the problems before or can intuitively find the solution to new problems quickly. This allows your business to get on with what it does best and keeps your staff happy and productive.

Some other benefits of getting an IT Professional to look at your issues are that they might have a solution that you did not know about to an ongoing issue. Things like using DropBox to share documents between offices or with employees who are out in the field. Or installing an Exchange Server or Exchange Online Solution to benefit from the power of having your email, contacts and calendar that stays in sync with you everywhere.

If you are looking for a IT company to look after your business on the Sunshine Coast then give OJ Networks a call!

Authored by Ian

Ian

Ian Johnson is a Director of OJ Networks. He has been working in IT since 1995. Mentored by the best, Ian started as Technical Support Officer for an innovative dialup ISP in Brisbane “Hub Communications”. He progressed to become a Web Design and Programmer in ASP, ASP.NET and PHP during his time at “The Lab Development Group” with David Vandenberg amonst others. Ian has been working as a Consultant on the Sunshine Coast since 2001 and became a Microsoft Certified Information Technology Professional (MCITP) Server Administrator in 2010 after which he formed OJ Networks. He has assisted numerous small businesses to reach their potential through IT Infrastructure Planning and Implementation and Web design, Development and Web Marketing. You can connect with Ian on Linked In.

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