IT Support & IT Helpdesk

Suffering a bout of computer rage? Got that niggling software issue which you always think ‘I must get that sorted’ but don’t? Got an unexpected issue with your computer or network? Call OJ Networks!

IT Support & HelpdeskFor our regular managed clients we provide helpdesk and remote support during normal business hours and outside normal hours by arrangement. You can talk to someone you know and who knows your business, so that we can provide a speedy resolution. If not we can then arrange an onsite visit to sort things out for you.

Managed clients can have a remote support agent on every desktop so that everyone in the business can receive direct support not just by phone but by access to their computer – which saves time and money. Generally remote support is more efficient – no waiting for us to travel to your site.

If the work is important but not urgent or you don’t need to talk with us right now, you can log a support call by email and your request goes into our helpdesk queue. We often carry out remote work for our clients at a time to suit them, eg at the end of the day or during lunchtime.

So for ongoing IT support and a truly helpful helpdesk, join up with OJ Networks…..

We have an IT plan to suit your business

Select Now
  • Business Hours Support - Remote & On-site
  • Led by Microsoft Certified Engineers
  • 10% of Money Back every month - use it for FREE IT equipment or services
  • Fixed IT Costs - easy planning & budgeting
  • Evenly space you payments across the year
  • Monitoring of critical Services & Infrastructure - Antivirus, Backups etc.
  • Premium Remote Support Tools
  • Strategic IT Planning every 6 months included
  • Antivirus for only +$2 a month per computer!
  • Pro-actively Monitor your Servers

OJ Managed Services

 

$99/computer

PER MONTH

 


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OJ Hourly Rate Services

$110

First Hour On-Site

$99

Additional Hours/Remote

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  • $66/month additional
     
Terms and conditions apply to all our plans. Please contact us for details.