IT Blog

Welcome to our IT Blog.

Below you will find technical articles related to the work we do. As we find solutions to issues our customers face, we post some of them here to help the global community!

You Can Never Have Too Many Backups

We hear it all the time, “My computer won’t start, saying disk not found”, “I opened an email and now I can’t open my files”, “My external hard drive where I keep all my photos isn’t detecting”. And our first question to any of these is “Do you have any backups?” There are so many

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How to Help Protect against File Encryption Malware – Cryptolocker and other variants – Australia Post, AGL and other email scams. My files have the extension – .enc or .encrypted

By now you have probably heard of the CryptoLocker malware, by firsthand accounts or even on the news.  This is very prevalent on the Sunshine Coast and has affected many local businesses. It is part of a nasty class of software known as ransomware, malware that adversely affects a victim’s computer, and demands a ransom

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Outlook: Send/receive error (0x800CCC13) after upgrading to Windows 10. ‘Cannot connect to the network. Verify your network connection or modem.’

Over the last few weeks, we have seen Windows 10 begin to roll out to computers across the world.  As people have begun to take advantage of the free upgrade offered to them, some of our clients have come to us with a peculiar error that prevented Microsoft Outlook from being able to send email

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New Fees Applicable from 1 July 2015

OJ Networks prides itself on the Professional and  value for money IT services we provide on the Sunshine Coast. Since our incorporation in 2010 we have kept our fees at the same low rate. Recently the cost of business has increased and our fees will be increasing for the first time. Please see the table

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Large format USB Hard Drive – 2tb, 3tb, 4tb showing in Disk Management but does not get drive letter in Windows 7 and Server 2008 r2. How to Solve…

We had a problem recently where we replaced the external backup drives on a client’s 2008 r2 server with a new suite of Samsung m3 portable 2tb USB 3.0 drives. The problem is that when the drives were plugged into the server on any USB port, they were detected as USB devices fine but did

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